From the moment I had an interaction with the staff at Haywood Road Animal Hospital I knew they truly cared about my concerns. I was able to come in as a new patient immediately which was such a relief as most other places either weren’t taking in new patients or you had to wait weeks to be seen. From the front desk staff (Rian & Breanna) to the vet techs (Haley & Hannah -I’ve had the most interactions with them) to the doctors (Dr. Hilliard & Dr. Kotani) they really take the time to listen to you and in turn answer your questions, thoroughly explain and give their professional opinion and go over all of your options. I’ve never felt forced or guilted into making a decision I didn’t feel comfortable with. Even though my cat was not a fan of the vet they never took it personal. They really get to know you and your pet and care for them as if they were their own. They’ve even gone as far as to reach out to other specialist for their advise and expertise concerning certain issues my pet was experiencing. I would not bring my pets to any other vet. Thank you again to everyone thats been there for Vinnie and I.
Krystal M.
